Privacy Policy – Delfin ERP

Last Updated: [06 September, 2025]

At Delfin ERP, we respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, products, and services.

1. Information We Collect

We may collect the following types of information when you use Delfin ERP:

• Personal Information: Name, email address, phone number, company details, billing information.

• Business Data: Records, invoices, customer details, HR records, financial entries, and other data stored in the ERP.

• Technical Information: IP address, browser type, device details, login timestamps, and usage activity.

• Cookies & Tracking Data: To improve user experience and track website performance.

2. How We Use Your Information

We use collected data to:

• Provide and improve our ERP services.

• Manage your account, subscription, and billing.

• Send important service updates, invoices, and notifications.

• Offer customer support and resolve technical issues.

• Enhance system security and prevent fraud.

• Personalize features and integrations.

3. Data Security

• Your data is encrypted during storage and transfer.

• We use industry-standard security measures to prevent unauthorized access, disclosure, or loss.

• Only authorized personnel have access to your data.

4. Data Sharing

We do not sell or rent your data to third parties.
However, we may share information in the following cases:

• With third-party integrations you enable (e.g., FBR, Easypaisa, JazzCash, Zoom).

• With payment gateways to process transactions securely.

• If required by law or legal authorities.

5. Cookies Policy

• We use cookies to improve site performance and user experience.

• You may disable cookies in your browser, but some features may not work properly.

6. Data Retention

• We retain your business and personal data as long as your account is active.

• If you cancel your account, we may keep limited data for compliance, tax, or legal obligations.

7. Your Rights

As a user, you have the right to:

• Access your personal and business data.

• Request corrections or updates.

• Request deletion of your data (subject to legal and financial record requirements).

• Opt-out of marketing communications.

8. Third-Party Services

Delfin ERP may include links or integrations to external services (e.g., payment processors, communication tools). We are not responsible for the privacy practices of third-party providers.

9. Children’s Privacy

Our services are intended for businesses only. We do not knowingly collect data from children under 16.

10. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and your continued use of Delfin ERP means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@delfinerp.com, connect@corptaxdigital.com 
📞 Phone: +92-3-111-786-282, 0314-5860517, 0423-5860517
🏢 Address:  Suit No,10, RB2, Awami Complex, Usman Block, New Garden Town, Lahore